Contact Emma & Buddy
Reach Out and Connect: Welcome to Our Support Center!
We appreciate your feedback and invite you to reach out with any questions or concerns. Our team is dedicated to providing excellent customer service and ensuring your needs are met.
Chat with Us
To get a quick response, click the CHAT WITH US icon in the bottom right corner of your screen, & a friendly representative will assist you shortly.
Call Us
Give us a call at (331) 256-2885
We're available:
Mondays – Fridays: 9am – 6pm (CST)
Email Us
Email us at hello@emmaandbuddy.com.
We're available:
Mondays – Fridays: 9am – 6pm (CST)
What is an ESA Letter?
An Emotional Support Animal (ESA) letter is a document from a licensed mental health professional recommending an animal as part of your treatment for a qualifying condition, such as anxiety, depression, PTSD, or other mental health challenges.
Under the federal Fair Housing Act, a valid ESA letter gives you the right to live with your emotional support animal in housing that otherwise restricts pets or charges pet fees. To be accepted, the letter must be signed by a licensed mental health professional in your state, reference your condition and treatment, include the provider's license details, and be current. Most landlords look for a letter dated within the last 12 months.
Emma & Buddy simplifies the process by connecting you with a licensed provider, issuing a legally sound ESA letter if you qualify, and staying with you through housing conversations, so you can focus on the companionship that matters most. If you don't qualify, you're covered by our payment and refund policy.
A letter from our founders
Dear Valued Friends,
We want to take a moment to share the inspiring story behind Emma & Buddy and the driving force that led us to establish this platform. As founders, we were deeply moved by the positive impact emotional support animals have on individuals facing emotional and mental health challenges. Witnessing the transformative power of these incredible creatures, we felt compelled to create a trusted resource for those seeking solace and support through the companionship of an emotional support animal.
With our collective expertise and years of experience in the field, we recognized the need for a reliable partner in the process of obtaining an Emotional Support Animal Letter. Our mission at Emma & Buddy is to provide accessible and reliable consultations, empowering individuals to navigate their journey confidently and compassionately. We aim to equip our clients with the knowledge and resources necessary to experience the transformative power of emotional support animal companionship.
At Emma & Buddy, we break down barriers to ensure that everyone has the opportunity to benefit from the life-changing effects of ESA companionship. Through meticulous consultations and personalized guidance, we strive to empower individuals struggling with emotional and mental health challenges, offering them a pathway towards a brighter, more fulfilling life.
Join us on this incredible journey of hope, healing, and transformation. Together, we can create a world where emotional support animals are embraced for the remarkable healing powers they possess. Trust in Emma & Buddy as your dedicated ESA partner, and let us guide you towards a brighter, more fulfilling future.
Sincerely,
Chris & Mike
Founders of Emma & Buddy
