What Our Pet Parents Are Saying

Sherri B.

5

“Emma & Buddy was an easy process. I just answered a couple of questions and then waited. I received a text message and was able to communicate with a licensed therapist. Very quick and easy process.”

“Emma & Buddy treated my ESA request with so much warmth. It's clear their team genuinely cares about the bond between people and their pets, not just the paperwork.”

Jakera W.

5

“I was inspired to get the esa letter because I want people to know that they are not just animals to me they are my everything and without them a piece of me will be missing”

Kimberly G.

5

“Emma & Buddy keeps you updated the whole entire time throughout the process and up until the very moment you get your letter. They even touch base to make sure you got everything you needed. My little baby Simba and I are both truly grateful for your help and guidance”

Matthildur H.

5

“I truly had such a great process! I got my letter within 2 hours and was approved by my new apartment complex with zero issues!”

Donald E.

5

“Emma and Buddy is a great Company The price is right & so easy to acquire. It was just so easy & quick to obtain & all my doggies & myself thank you”

Nina J.

5

“The whole process felt so easy. I answered a few questions, had a quick call with a licensed therapist, and had my ESA letter not long after. Couldn't have asked for a smoother experience.”

Zara Q.

5

“Emma & Buddy isn't just about dogs and cats, it's about all animals that touch our heart and soul with the beauty of support and love. Their staff? REMARKABLE AND CARING!”

Kadi

5

“Emma & Buddy made getting my ESA letter quick and easy! The process was simple, the consultation was helpful, and I received my letter within 24 hours. Great service for anyone needing ESA certification!”

Malena D.

5

“I liked what you had to offer. You were legitimate and easy to navigate. Websites can be stressful to maneuver around and when you already suffer from anxiety, it's not easy to cope with.”

“I got my ESA letter within a couple hours and didn't run into a single issue getting it approved at my new place. Genuinely smooth from start to finish.”

“Fast, straightforward, and no surprises. My apartment complex accepted my letter right away and I could finally stop stressing about it.”

PJ Metzger

5

“I honestly didn't think it would be this quick. Letter in hand within hours, and my complex approved it with zero pushback.”

DA Dahn

5

“From the first message to the final letter, the Emma & Buddy team made me feel heard. My dog has been by my side through so much, and they understood exactly why that mattered.”

“What stood out to me was how caring everyone was. Emma & Buddy didn't just process my request — they made sure I felt supported every step of the way.”

“My cat means everything to me, and Emma & Buddy understood that from the start. Getting my ESA letter felt like talking to people who actually cared, not a faceless form.”

“I wasn't sure what to expect, but the whole thing was refreshingly simple. A short consultation, a few follow-up questions, and my letter arrived well within a day.”

“Emma & Buddy checked in with me at every stage, which I really appreciated. It never felt like I was left wondering what was happening with my application.”

“I was nervous about getting scammed online, but Emma & Buddy felt legitimate from the first click. The site was easy to use even on days when anxiety made everything feel harder.”

Liora T.

5

“My letter came through faster than I expected, and my landlord accepted it without any back and forth. Such a relief after worrying about it for weeks.”

“Getting set up with Emma & Buddy was quick and the price felt fair for what I got. My dog and I are both grateful it was this easy.”

“Simple process from start to finish. Got matched with a licensed therapist and had my ESA letter for the dorms in about two weeks. My school accepted it right away. Recommended”

“Used a $29 instant letter first and my school didn't even acknowledge it. Had to redo the whole thing with Emma and Buddy. 3 sessions felt like a lot at first but honestly the therapist was good. And my school accepted the letter. ”

“Transferred schools and had to get an ESA letter at the new dorm. My therapist was understanding about my anxiety and how my lab helps me cope. Now, he’s with me everyday and I couldn’t be happier!”

“5 stars, easy process. The therapist I got was actually kind of great to talk to which I wasn't expecting from an online service. Letter came a week and a half in.”

“Honestly I put this off for months because dealing with paperwork stresses me out. My sister's friend used them and said it wasn't as bad as I thought. Finally started in June, letter came soon after and my Cooper has been on my lease officially since :)”

“Been over a year since I got my letter. Got it renewed this year without issues, had the same therapist actually which was nice. Property manager renewed my accommodation without asking for anything new.”

“Moved states and my original PSD letter wasn't valid anymore since the therapist wasn't licensed here. Emma & Buddy matched me with someone in-state. New letter, new lease approved without issues.”

“Wasn't sure if I qualified for PSD or ESA when I started. My therapist walked through both paths with me honestly. Ended up with a PSD letter and landlord accepted it.”

“Someone recommended I look into PSD documentation. Went through Emma & Buddy for the evaluation. Landlord approved the letter without any follow-up questions.”

“The whole process felt so easy. I answered a few questions, had a quick call with a licensed therapist, and had my ESA letter not long after. Couldn't have asked for a smoother experience. Highly recommend if you're on a timeline.”

“My property manager was going to make me rehome Mochi at lease renewal. I was crushed. Emma & Buddy connected me with a therapist who actually listened, and the approval came through within a week.”

“Off-campus housing wanted ESA docs for my dog. Half the sites online look sketchy so I was hesitant, but this one felt real. Got my letter in about 10 days. 10/10 would recommend.”